Paul... formerly of City Bikes now with Bicycle Space
decades ago I worked in a shop
it amazed me how people thought that the local bike shop was a community service
air in the tires... loose handlebar... seat adjustment...
things less than a repair... but needed to be done just the same
no money changing hands... but services rendered
and time taken away from employees that could have been used to generate revenue
and time taken away from employees that could have been used to generate revenue
in an effort to get the consumer's future service I would assist with the quick fix
often making note that they had not bought the bike "here"
and that the shop they bought it from more than likely offered some FREE adjustments for at least the first year
often making note that they had not bought the bike "here"
and that the shop they bought it from more than likely offered some FREE adjustments for at least the first year
but of course these people never came back
so this goodness evolved into something more practical
as I made the simple adjustment I made note that it is our practice to charge a minimum of 7.50 if we touch a bike with a tool
but I can not justify that charge for this simple repair
so if you wanted to contribute to the mechanic's lunch fund... it would be appreciated
lots of pizza purchased that way
yes...
tip your mechanic...
bring by a bottle or wine or a six pack
they are doing way more than putting coffee in a cup
and you tip at Starbucks
how about an occasional tip here?
(not just to bearded Paul... but to any mechanic that is going above and beyond)